Webphone | How to operate Othos' browser softphone

Modified on Thu, 30 Jul at 11:23 AM

The instructions below are intended for users on OTHOS TELECOM phone system ONLY, and may not be applicable for devices on other platforms. For more information on using our services, please visit our website www.voipeasy.co.za or give us a call on 021 673 6801.

PORTAL: https://phone.othos.co.za/

Steps

Type your registered email

Check your email and use the link to access your webphone

This is your main hub.

Set your status

Click here to call your voicemail

Select your Call Settings - DND - Call Forward - Desktop Notifications

Configure your call settings

Audio Settings - Select your Devices (Mic, speaker, etc.)

Allow the Webphone to access and choose the desired devices

To make a call, type the number and press Call

In your first call, your browser will ask permission to use your Audio Devices. Select "Allow while visiting the site"

Call Control Buttons

Call transfer - Blind and Attended

Select "Transfer Now" to perform a Blind Transfer

Select "Ask First" to perform an Attended Transfer

Type the extension/number or select from the list the extension/number you want to transfer the call to

Click "Add call" to start a 3-way-call/conference

Type the number/ext or select from the list the number/ext you want to add to the live call

The Directory tab shows your Othos PBX Users and contacts you have saved to the Webphone

To add a contact, click "Add contact" and follow the instructions

The "Recents" tab allows you to check your recent calls

Toggle between All Calls and Missed

support@othostelecom.co.za www.othos.co.za