IP Phones - BASICS

General guides for IP Phones regardless of model and brand

How to transfer a call - General
Blind/Unattended Transfer 1. Answer the call. 2. Press "transfer" or equivalent during a call. The call will be placed on hold. 3 Enter the ext...
Tue, 11 Jun, 2019 at 12:27 PM
DND - Do Not Disturb
If you want your phone to enter the Do Not Disturb Mode, you can switch it on by using the DND button on the phone. PLEASE NOTE THAT WHEN ACTIVATED, DND...
Tue, 11 Jun, 2019 at 5:59 PM
How to retrieve a call ringing elsewhere
*8Dial When a call is ringing on other extension you can retrieve that call to your extension, simply dial *8 + Dial - In some phones it might read &quo...
Tue, 11 Jun, 2019 at 1:18 PM
Holding/resuming a call | Answering a second call
You can put the call on hold by simply pressing the "Hold" button on your device. To resume the call you can either press a "resume"...
Tue, 11 Jun, 2019 at 3:38 PM
How to make a phone call | Dialing
The instructions below are intended for users on OTHOS TELECOM phone system ONLY, and may not be applicable for devices on other platforms. For more informa...
Tue, 11 Jun, 2019 at 4:49 PM
Answering a call | Incoming call
The instructions below are intended for users on OTHOS TELECOM phone system ONLY, and may not be applicable for devices on other platforms. For more informa...
Tue, 11 Jun, 2019 at 4:58 PM
How do I check my voicemails?
My Voicemail 1. Dial *97 (*97+send) 2. The prompt message will ask your password 3. Enter your password + # (pound key) i.e. 1233# Other's Vo...
Tue, 11 Jun, 2019 at 1:25 PM
3 Way Conference Call
Depending on your SIP Phone, cou can create a conference with other parties using the phone’s local conference feature. You can create a conference between ...
Tue, 11 Jun, 2019 at 3:28 PM
Phone Volumes | In call/speaker/ringer
You can press the Volume key to adjust the receiver volume of currently used audio devices (handset, speakerphone or headset), when the phone is in the dia...
Tue, 11 Jun, 2019 at 3:33 PM
International Dialing | How to | Country codes
The instructions below are intended for users on OTHOS TELECOM phone system ONLY, and may not be applicable for devices on other platforms. For more informa...
Tue, 11 Jun, 2019 at 6:11 PM