The instructions below are intended for users on OTHOS TELECOM phone system ONLY, and may not be applicable for devices on other platforms. For more information on using our services, please visit our website or give us a call on 021 673 6801.   

If you receive a call on your GSM (Vodacom, Telkom Mobile, Cell-C, MTN Number) while being on an active call via your Othos Mobile app, the app will put the active call on-hold and give preference to the GSM inbound call.

If that is NOT the behaviour you want, you may change that - making the GSM call ring as a second call:

Settings > Preferences > Controls > "On GSM call" = "Do nothing"

Settings > Preferences > Controls > "Handle GSM call when" = Answered