Othos Telecom

The instructions below are intended for users on OTHOS TELECOM phone system ONLY, and may not be applicable for devices on other platforms. For more information on using our services, please visit our websitewww.voipeasy.co.za or give us a call on 021 673 6801.  

You can transfer a call to another party in one of the following ways:  

• Blind Transfer: Transfer a call directly to another party without consulting.  
• Attended Transfer: Transfer a call with prior consulting.  

Performing a Blind Transfer

When you use a blind transfer, you transfer a call without speaking to the party to whom you’re transferring the call. The call is automatically transferred as soon as you dial the party’s number.

1. Press the Options soft key DURING a call, and then select Transfer;

2. Enter the extension or number you want to transfer the call to;

3. Press the Transfer soft key.

The call is then connected to the number and the LCD screen prompts "Call Transferred"

Performing an Attended Transfer

Perform an attended transfer if you want to talk to the party to whom you’re transferring the call. Or, you can choose not to talk to the party. In this case, you wait for the party’s ring-back sound, and then transfer the call.

1. Press the Options soft key DURING a call, and then select Transfer;

2. Enter the extension or number you want to transfer the call to;

3. Press the Dial Out button and talk to the desired extension number to announce the call;

4. Press the Transfer soft key to complete the transfer.